Definitions
- Website refers to neelmukut.com.
- Company/We/Us/Our refers to the owner and operator of the Website.
- User/You/Customer refers to the person accessing or using the Website.
2. Acceptance of Terms
By visiting or placing an order on neelmukut.com, you accept and agree to be bound by the terms listed here and all applicable laws and regulations. These Terms apply to all users of the site.
3. Use of the Website
You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use.
4. Products and Orders
- All product descriptions, images, and details are for illustration purposes only. We try to be accurate but do not guarantee that all product information is error-free.
- We reserve the right to reject or cancel any order at our discretion, including orders with pricing errors, unavailable items, or suspected fraudulent activity.
5. Pricing and Payments
- Prices are listed in Indian Rupees (₹) unless stated otherwise.
- Prices may change without prior notice.
- Payments can be made through the available payment methods on the Website (UPI, cards, net-banking, wallets, etc.).
- You agree to provide accurate and complete payment information.
6. Shipping and Delivery
- Delivery timelines are estimates and not guaranteed.
- We do not take responsibility for delays due to courier partners, natural causes, public holidays or other external factors.
- Risk of loss and title for products pass to you once delivered.
7. Returns and Refunds
- Return/refund policies are separate. Please refer to our Return & Refund Policy page for full details.
- Any return/refund will follow the terms mentioned in that policy.
8. Intellectual Property
- All content on this Website (text, logos, images, designs) is owned or licensed by us and protected by copyright and trademark laws.
- You agree not to copy, reproduce, or misuse our content without permission.
9. User Accounts
- To place an order, you may need to create an account.
- You are responsible for maintaining the confidentiality of your account login and password.
- You agree to notify us immediately of any unauthorized use.
10. Limitation of Liability
To the maximum extent permitted by law, Neelmukut.com and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Website or products.
11. Privacy
Your use of the Website is also governed by our Privacy Policy. By using the site, you consent to the collection and use of data as outlined in that policy.
12. Changes to Terms
We may revise these Terms at any time without notice. The updated version will be effective when posted on the Website.
13. Governing Law
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in India.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
📧 Email: support@neelmukut.com
📞 Phone: 9012569240
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